Placeholder copy
This privacy notice is a draft. Retention periods, data controller details and any third-party services are placeholders and must be confirmed before launch.
What we collect
- Contact details you send us by email, such as your name, email and phone number.
- Order details, including delivery address, when you buy from us.
- Business details when you apply to become a dealer.
We do not ask for health information. Please do not send it to us; if you do, we will only use it to answer your enquiry.
Why we use it
- To reply to your questions and process orders.
- To assess and manage dealer applications and accounts.
- To meet legal and accounting obligations.
How long we keep it
Enquiry emails are kept for [Placeholder: X months]. Order and dealer records are kept for [Placeholder: X years] for accounting purposes.
Sharing
We share information only with services that help us run the business, such as delivery carriers and payment providers: [Placeholder: list of processors TBC]. We do not sell personal data.
Your choices
You can ask to see, correct or delete the information we hold about you by emailing sales@stepsteadmobility.com. Data controller: [Placeholder: legal entity TBC].